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Shipping & returns
If the order is made before 17:00 (by telephone or via the website) it can still be sent the same day. We ship all packages via PostNL. (PostNL also delivered on Saturday but not in all cases on Monday). All shipments are provided with track and trace information. The shipping confirmation is sent via email.
We charge €2.95 shipping for orders with an order value lower than € 50.00 (excluding VAT). Your order will be sent free from € 50.00 (excl VAT). The shipping costs for dropshipment are € 3,30 regardless of the order value.
When you buy (one) of our products at a distance, it is important that you get the time to think about your purchase. That is why you get a period of 30 days from us to possibly (partially) return your order. When you decide to return your order, we ask you to make a return notification in your account. We ask you to fill in the data as completely as possible with this return report.
Pick up order
Do you want to collect your order in Drachten? In our showroom you can view and check the products in advance. You can visit us at the Bolder 30 in Drachten. The coffee is ready!